Cloud 9 Adventures, LLC is firmly committed to your privacy and the protection of your information. We respect your time and attention by controlling the frequency of our mailings. Cloud 9 Adventures, LLC is affiliated with a number of other business entities and subsidiaries, some of whom offer services for specified events (each, an “Affiliate”). This Privacy Policy applies to Cloud 9 Adventures, LLC and each Affiliate and Subsidiary. For the purposes of this Privacy Policy, each of “we,” “us,” “our,” and “ours” refers to all of Cloud 9 Adventures, LLC and each Affiliate and/or Subsidiary.

Information We Collect
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. You can visit many pages on our website without providing any information. Other pages may prompt you to provide information, such as when you sign up for an event, request certain features (e.g., newsletters and other products), or make a purchase. You may also provide information when you participate in voting and polling activities, message boards and chat rooms, and other interactive areas of our website.

To better serve website visitors and guests, Cloud 9 Adventures, LLC collects two basic types of information from you.

Personally identifiable information:
This is information that personally identifies one individual from another. This information is voluntarily provided to us by our guests and is used by us for purposes such as buying products or services and directing delivery of newsletters. Supplying such information is entirely voluntary. But if you do not supply the information we need, we may be unable to provide you with services we make available to others or that you request.

Aggregate user and tracking information:
This information gives us insight on how our guests use our website and our other products. This data is anonymous in nature and does not contain any personally identifiable information. We use this information to ensure that our website, e-mails, events, and marketing efforts continue to appeal to our guests.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

We will never share, sell, or rent individual personal information with or to anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you correspondences based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you. Our subscription newsletters are free and are sent out periodically, or more frequently when information is time-sensitive. Visit the event website to view our mailing list subscription page to see all of our available newsletters.

Email from us is delivered from domains such as @cloud9adventures.com and @cloud9reservations.com. To ensure proper delivery of our emails, take a moment now and add these domains to your address book, trusted sender list, or company white list.

If you are a registered guest of one of the events for which we provide services, you will receive more frequent email updates regarding the event. These updates will alert you to new news items, remind you of our payment schedule and feature specials from our sponsors. Email is the most effective way for us to communicate with you and we appreciate you paying close attention to each of our notices. Unless specifically requested otherwise, guests of any Cloud 9 Adventures, LLC event are also placed on the general Cloud 9 Adventures newsletter subscription.

Data that we collect for our events is kept on record indefinitely while newsletter subscription data is kept only as long as you are an active subscriber. Opting out of any one of our newsletters will remove you from all of our newsletters so we encourage you to always MANAGE YOUR PREFERENCES prior to opting-out.

Children
With the exception of guests booked for one of our events, Cloud 9 Adventures, LLC and it’s affiliates and subsidiaries do not knowingly collect or solicit personally identifiable information from or about children under 13 except as permitted by law and with the permission of such child’s parent or guardian. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe that Cloud 9 Adventures, LLC has any information from or about anyone under 13, please contact us at:

Cloud 9 Adventures, LLC Attention:
Privacy Coordinator
105 E. Atlantic Ave.
Suite 200
Delray Beach, FL 33444

About This Policy
Cloud 9 Adventures, LLC Privacy Policy was last updated on July 19, 2018. Cloud 9 Adventures, LLC reserves the right to change, alter or modify this Privacy Policy for any reason at any time. In cases where there are substantial material changes to our policy with regard to the manner in which Cloud 9 Adventures, LLC handles personally identifiable information, Cloud 9 Adventures, LLC will provide prominent notice of the changes on our website.

Special note: Other websites that Cloud 9 Adventures, LLC links to may collect your personally identifiable information. The privacy policies and information sharing practices of these websites is not covered within Cloud 9 Adventures, LLC privacy policy.

Governing Law
This policy and the use of this website are governed by Florida law. Any claim related to the website or this policy shall be brought in a federal or state court in Palm Beach County, Florida, within one year after the claim arises. You agree no such claim may be brought as a class action. Users of this website consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this policy. Cloud 9 Adventures, LLC is controlled, operated and administered entirely within the United States. If you are located outside the United States, please note the information you provide to us will be transferred to the United States. You hereby consent to this transfer.If you ever have any questions about our privacy policy, please contact us. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

Cloud 9 Adventures , LLC
Attention: Privacy Coordinator
105 E. Atlantic Ave.
Suite 200
Delray Beach, FL 33444